Yay Bingo Review
Not long ago, bingo was ostracized by the younger crowds of gamblers, who perceived the game as dull, associating it with the retirement home entertainment parlours and old biddies. Nothing could be further from the truth, especially looking at the Tau Marketing Services network of bingo brands, which definitely introduces a youthful element to what is generally perceived as an old-timer’s game. The same company is in charge of some of the most popular bingo sites on the market, including Sundae Bingo, Cracker Bingo, and Bingo Besties.
The site is operated by Cassava Enterprise and runs on Dragonfish software, both owned by 888 Holdings. Players from the accepted territories (the list of restricted countries is provided under Terms & Conditions) will be able to claim a bundle bonus offer that includes bonus spins and free bingo tickets, while every new bet will help you upgrade the membership and become Yay Bingo VIP patron.
The fact that the promotions available on Yay Bingo platform are free from the wagering requirements is the greatest advantage of registering an account on this site. It is also a rarity, as not a lot of the operators are willing to go that far when welcoming their new account holders.
The first minimum deposit of £10 will be met with 120 Free Bingo Tickets (60 on Street Party & 60 on Kaching) plus 12 Free Spins. To redeem the offer, the player must use promo code YAY120 – this, together with the deposit, will automatically add the spins to your account.
This is not the end of all the rewards that Yay Bingo has in store for you – the fun is only just starting when you go to the Bingo lobby and select the Promotions tab, where you will be able to choose between Daily Offers, Last Call bingo sessions, and Mystery Jackpots.
Games and Software
Bingo rooms in Yay Bingo are separated from the Slots platform powered by NetEnt, Eyecon, Scientific Games, Pragmatic Play, Lightning Box Games, etc; to enter the world of bingo, just click on the Play Bingo blue tab at the top of the page, and a new window will open, taking you straight to the bingo lobby. There are 6 sections, some of which can be accessed by the privileged members only:
- On the Go; with four 75-Ball bingo variants, including the already mentioned Street Party. The rest are 90-Ball variants, with the exception of one 52-Ball Room.
- Guaranteed Jackpot – four 75-Ball and two 90-Ball bingo rooms, with one invite-only room
- Gobsmacked – 90-Ball bingo room limited to the members who made at least one deposit
- Bingo Roulette – 52-Ball version played on the Roulette table layout
- Free – three rooms (two 75-Ball and one 90-Ball), two of which are only available to the depositing members
- Ace Club – two 75-Ball and one 90-Ball bingo room, all accessible to the members who hold higher membership levels.
If you are still vague about bingo rules, the help section at the bottom of the page will provide you with a detailed overview of the rules for each of the variants. The section also contains a summary of winning patterns, card purchasing process, progressive bingo jackpot gameplay instructions (including the High 5 bingo variant), game commands (such as number daubing), and other game-related issues. If you get stuck and need assistance, the help can be requested via live chat support.
Yay Bingo accepts credit/debit Visa, MasterCard, Paysafecard, PayPal, Wire Transfer, Apple Pay, Entropay and Pay by Phone methods, which can be used by international players as well (+44 (0) 0808 238 9814, toll-free). PayPal and Apple Pay options are currently reserved for UK residents. The minimum amount that should be transferred to your Yay Bingo cashier is £5. If, however, you would like to take advantage of the welcome bonus offer, the lower limit is £10.
To withdraw the funds, players can select Visa, MasterCard (restricted to the residents of the United Kingdom), PayPal, Neteller, and Wire Transfer. It will take 48 hours for the staff to process your payout request, and up to 10 separate withdrawals can be submitted per day. No limits are applied to the withdrawals and the members are allowed to cancel any of the requests for as long as the status is “Pending”. The settlement time will depend on the selected payment option and the money should appear on your account in approximately 3 to 10 days. PayPal and MasterCard have the shortest completion times (around 3 to 5 days, together with the 2-day processing period), while Wire Transfers can take 7 to 10 days.
Yay Bingo operates under two gaming licences, issued by the UK Gambling Commission and Gibraltar Betting & Gaming Association. The activities covered by these licences refer to the remote bingo and casino gambling services. Additional information about the regulatory bodies can be found on their official websites – the quick links are provided at the bottom of Yay Bingo website page.
Support and Contact Details
Yay Bingo support team can be contacted via email, online support form, phone, or live chat service available inside the bingo lobby. Phone calls to 0808 238 9814 are free of charge if you are dialling the number from the UK. All email inquiries are usually acknowledged in no more than 4 hours unless you are submitting a complaint, which takes up to 24 hours to be processed and 14 days to be resolved. Members who are not happy with the resolution can escalate the complaint to eCOGRA, Alternative Dispute Resolution body. The same entity conducts RNG testing and certifies Yay Bingo software.
Yay Bingo is not overly active on social media; the operator does, however, run a Facebook page, which is often updated with the posts of the latest promotions or featured games. There is also a Twitter account under the name Yay Bingo, but no tweets have been posted so far.