Sundae Bingo Review
Sundae Bingo truly does justice to its name, featuring tasty bonuses and all the slot games you can eat. This, however, is just a side dish; the main course comes in a form of free and funded bingo rooms, followed with a bundle of free spins as a desert, and complimentary bingo cards as a cherry on top. Sundae Bingo is one of many brands owned by Tau Marketing Services (a well-known UK gaming start up company) and managed by 888 Holding’s subsidiary Cassava Enterprises.
As an instant-play platform and a Dragonfish powered site (also owned by 888 Group), Sundae Bingo does not require any downloads or additional setups; the casino can be launched on any device or OS (desktop, smartphone, or tablet) and played by all those who are not the residents of the restricted locations – the United States of America, Antigua, Gibraltar, Israel, Turkey, Italy, Belgium, Spain, Denmark, and France.
The new account holders who deposit at least £10 will be welcomed with 10 Free Spins and 64 Free Bingo Tickets. To claim the offer, you will just need to use SUNDAE promo code, and both the spins and the tickets will be at your disposal immediately. The tickets can be used in two different bingo rooms – Street Party, where the players can take advantage of the 60 bingo cards, and 4 on Big Bang.
As you continue to play, comp points will be added to your account, upgrading your membership status. There are 15 levels, and new bonuses or loyalty perks are unlocked on every few “steps” you take. Level 6, for example, will unlock exclusive bingo rooms, which are not accessible to the players on lower levels. Players on level 12 will have their own account manager, and those who climb all the way to level 15 can count on all of the above and much more – VIP gifts, up to 50 daily free spins, higher bonus cash payouts, 10% cashback, and more bingo tickets (daily, monthly and exclusive).
More bonuses can be located in the Bingo games lobby, where the players can opt-in for the Last-call bingo sessions, Mystery Jackpots, and Daily Jackpots. A different jackpot is featured on each day of the Daily Jackpot promotion, starting with £500 prize:
- £10K Sunday Blast
- £600 Monday Chill
- £1,500 Tuesday Rocks
- £500 Wednesday Chic
- £1,000 Thursday Groove
Mystery Jackpot games run every 6 minutes between 18.00 and 23.00 PM and the players can win £10 – £500. Only depositing members will be entitled to claim these offers and the best part is that you will not be forced to meet any wagering requirements before making a withdrawal. The winnings can be collected without any extra hassle from your part.
Games and Software
Sundae Bingo is targeting avid bingo and slot players, classifying its entire offer into the following categories:
- Player’s Hub
- Bingo Rooms
- Slot Games
Casino games or live dealer tables are obviously not a part of the offer, but there are a few scratch card games, such as Foxin’ Wins and Gorilla Go Wild. Slots can also be sorted according to the date of release, enabling the casino members to stay up to date with the latest releases by NetEnt, Eyecon, Scientific Games, Pragmatic Play, Lightning Box Games, etc. By clicking on the heart-shaped icon in the right upper corner of the game screen, the players can bookmark their favourite titles and create their own collection of games (preserved under “Your Hub” section). Unfortunately, slots cannot be launched in demo mode, and even the registered Sundae Bingo casino members will have to fund their cashier before playing any of the games in this category.
Bingo lobby has 5 divisions with multiple bingo rooms (free, funded, or exclusive):
- On the Go
- Guaranteed Jackpots
- Ace Club (exclusive rooms)
- Bingo Roulette
Some of the rooms are accessible to VIP members only, while others offer free play. The details about the ticket price (5p – £10), timetable, maximum prize, and the number of players is displayed at the “entrance”, along with the info about the Bingo variant that’s featured inside the relevant room. 75-Ball and 90-Ball are found in almost all rooms, with Hit 52 room being the only exception (featuring the 52-Ball bingo variant).
Sundae Bingo players will have plenty of payment options to choose from, some of which are available to the UK members only. Deposits can be placed via Visa, MasterCard, PayPal, Entropay, Wire Transfer Paysafecard, Apple Pay, and Wire Transfer. Members who would like to place their deposits over the phone can call 0808 238 9814 (UK), while those who reside outside the United Kingdom will be able to use +44 (0) 0808 238 9814. Both of these options are toll-free. On the other hand, using PayPal and Apple Pay is reserved for the UK-based players only. To claim the welcome bonus, one will have to transfer at least £10, otherwise, the minimum deposit is set at £5.
Withdrawals are handled through credit/debit Visa or MasterCard (only available to UK players only), PayPal, and Wire Transfer. The casino staff will process all requests within 48 hours, which will give you one whole day to cancel the withdrawal. Players are entitled to 10 withdrawals per day (with £5 minimum), and the completion time is determined by the selected payment channel:
- Credit and debit cards – 4 to 7 working days
- MasterCard – 3 to 5 working days
- Wire Transfer – 7 to 10 working days
- PayPal – 4 to 5 working days
The timeframes listed above include the processing time.
Sundae Bingo is licenced by the UK Gambling Commission and the Gibraltar Betting & Gaming Association licences, which are the two regulatory bodies in charge of 888 Group operated gaming sites. Additional details regarding the licence types and the security guidelines employed by the casino are provided on the FAQ page ( Licences and Security section).
Support and Contact Details
Sundae Bingo members can seek help every day from 10 AM to 2 AM – the agents will be at your disposal inside the live support help room as soon as you log into your account. If you would rather discuss your issue over the phone, phone support can be obtained at toll-free number (0800 018 3307) during the same working hours. Alternatively, you can refer to the FAQ page and try to find the solution to your problem there or use the online contact form. Complaint or banking issues should be emailed to [email protected]. In most cases, the casino will respond back within 4 hours.
Sundae Bingo page can be found on Facebook – presence on other social media platforms is not detected. While the casino’s Facebook page may be a good place to start if you are interested in the operator’s promotional activity or the latest updates of their gaming catalogue, correspondence regarding any account matters should be maintained directly on the casino site.