Online since: 2014
Welcome Bonus: £3K free bingo tickets
Despite the name, for a minute there we thought we was back playing Mummies Bingo, due to the similarities in theme, however this is actually Smooth Bingo. Given the sameness in certain places, it should go without saying that this is a Cozy Games offering, with the brand having released this site in 2014. Since its launch, this label has been part of the Live Bingo Network, a nexus that seems to support many of Cozy Games labels, as can be seen when visiting their website. Consequently, Smooth Bingo has all the markers of a stable, respected, and reliable platform for us to play with, an opinion that is further reinforced by the collection of games and bonuses that are displayed, which include over 35 bingo titles alone. So far the prospects of this website appear to be good, but will that continue as we delve deeper?
Right away we can see that the bonuses given by Smooth Bingo are ones we’ve seen before, except (perhaps) for the Spring Deals, which are seasonal and only available for a limited amount of time. In spite of the repetitiveness of the selection before us, there’s plenty of opportunities to get involved with, as long as you’re willing to tackle the wagering requirements of these deals. Virtually all of the bingo based deals come with a x4 rollover necessity, with any bonuses referencing slot machines asking for a x40 wagering requirement.
- Welcome offer: £3K free bingo tickets
- Midweek treat
- Bonus Bucks
One such example of the bingo requirement is the £3K free bingo tickets, available from inside the Newbie Room for the initial seven days after you’ve become a member. This offer is available throughout the day, with only the bonus amounts varying due to the time of the day, for example, from 7am until 1am the value is £2. According to the terms, you’ll be given 12 tickets for each of the games available inside this room, meaning that this should be quite the boost for all newcomers. Of course, if it doesn’t gift you enough rewards, there’s always deposit bonuses for the first three allocations of money, also found upon the promo page.
As you’d expect with any platform, the bonuses don’t only apply to newcomers but to regular customers as well, a truth which the Midweek Treat emphasises; this promo is held every Wednesday inside the Hump Day Room. There’s a handful of bingo based opportunities that are designed similar to this, though are played inside a different room and on different days. Then players have the added benefits of Bonus Bucks and other such loyalty based offerings, with both of them delivering rewards, provided that you’re active and continue to spend your pennies on the games. Although both options share these characteristics, it’s worth noting that the loyalty points you collect from gaming are easier to obtain than the BBs.
Games and Software
Softwares: Cozy Games, Eyecon and NetEnt
If you’re interested in the software before the activities, before all else we may add, then you should be more than satisfied with Smooth Bingo, seeing as they offer NetEnt and Eyecon games alongside the Cozy Games one. Seeing as Cozy Games are known for their bingo software, it goes without saying that they’re in charge of the bingo titles, whereas the other providers are more active with the other casino games presented.
Slot machines, etc, work differently to the bingo games, with you needing to login and do little else in order to access them. However, when it comes to the bingo games, supplied in the common formats of 90, 75, and 80 ball format, it’s required that users purchase tickets in order to play. What is more, you have rooms in which certain forms of the game are played, for example Big Ben is for 90 ball bingo, whereas Penny Bingo plays 75 ball, while City Hall is 30 ball. Prior to selecting one of these hubs, you can see the countdown to when a game is due to play or whether it’s in play already, not forgetting that you can also prebuy tickets.
All of the titles are more than affordable, typically priced at only a couple of pence (or the equivalent in your currency), and yet the prizes can be large in value. That being said, not every bingo game offers a jackpot into the thousands, and so if that’s where your interests lie, it’s best to plan out the rooms you’re going to hit.
Banking options: Visa, PayPal and Skrill
Are you a PayPal and Skrill fan, or do you prefer to stick with Visa and Mastercard? Not that it matters when it comes to Smooth Bingo, as this is a brand that caters to both credit/debit card and ewallet accounts. Nevertheless, the number of providers is far from large, and so only the most commonly utilised methods are provided. Seeing as these providers are pros when it comes to iGaming, some of them may apply fees, however no banking charges will be made by Smooth Bingo itself.
In regards to making a transaction, this can be done in GBP and EUR, with deposits and withdrawals being quick and effortless. Moreover, withdrawals even offer a flowback cancelling system should you change your mind, prior to the transaction being finalised. However, deposits are an instant process whereas withdrawals can take as many as three days to clear. This is quicker than normal, so although you have to wait, it’s not as long as many other casino brands out there, some of which ask you to wait up to 10 days!
Cozy Games, being such an experienced company, has licensing attached to all its products, to create a secure environment for all. In reference to Smooth Bingo, it follows the format of a dual license from the UK Gambling Commission and the Government of Gibraltar.
Support and Contact Details
One of the most easy to access forms of customer service is that of the live chat, which is advertised upon the Contact Us page, as well as to the side of the homepage. Should this not be a form of support you don’t favour, there’s also a way to message via the onsite system, alongside an option to email and call the team. Even though no operational hours are listed, according to the team all of these services are run 24/7.
We’d like to say that the lack of social media involvement from Smooth Bingo is a surprise, but having reviewed Cozy Games over the last few years, we’ve become used to them having a spotty relationship with social media. As such, you won’t find any links to popular sites, such as Twitter, via the homepage of Smooth Bingo. Personally, we find that those that do have social channels fail to use them, and so a lack of one is likely to work out better for this label in the end. However, we can appreciate how many users enjoy connecting to social media.