Online since: 2016
Welcome Bonus: 100% first deposit bonus + up to 20 free spins
As much as no one likes to admit it, everyone has a favourite when it comes to the cat vs dog debate, with most of us aware of whether we’re a dog or cat person. Of course, there may be some of you who have already embraced their preferred animal with pride, by choosing to game with sites like Lucky Puppy Bingo. From the name alone, you can tell little, but once you take a closer look at its history, you discover a wealth of information. Lucky Puppy Bingo is part of the Live Bingo Network, and is owned by Cozy Games. What is more, it was founded in later 2016, thus making it an infant of the iGaming industry.
Knowing where to start can be pretty darn hard with any games domain, especially if you’ve never really explored online outlets such as this before. This is why we’re here, to point you in the direction of the bonuses, an arguably important piece of the bingo puzzle. By taking the time to activate various promotions, you increase the entertainment factor of Lucky Puppy Bingo, as well as being able to score yourself some fabulous prizes.
- Welcome offer: 100% first deposit bonus + up to 20 free spins
- Fortune Wheel with a daily spin
One such prize is that of the welcome offer, designed to turn bonus monies into real cash upon your very first deposit. It may sound too good to be true, but we promise you that this is what you get from the off, provided you make an initial wager of £10 that is; without the min requirement satisfied, you won’t be able to activate any bonuses. The bonus you receive is dependent on the amount you spend, with the maximum 100% coming from a deposit worth between £20 and £500. Furthermore, you’ll get a set of 20 free games alongside the cash when aiming this high. However, what you’ll also get is a steeper set of wagering requirements, with x6 on bingo titles and x20 on everything else.
Another awesome feature of Lucky Puppy Bingo, though this one is open to all players, is the Fortune Wheel. To access this money making beauty, you only have to make a single £10 deposit every month and you’ll be given a daily spin of the wheel. Sometimes you’ll receive bingo tickets, other times it’ll be a bonus of £50 or more – it all depends on how good your luck is. Not that this is the only bonus available should you face bad results, as Lucky Puppy has a fair few more. What they don’t have however, is a VIP scheme, which appears to be true of all Cozy Games websites.
Software and Games
Softwares: NetEnt and Eyecon
Given the fact that you’re using a bingo based brand, we’re going to take a wild guess that it’s the bingo titles you want to access first. If this is the case, you need only select the Bingo heading and you’ll be taken to an overview of all the available rooms. Once in the right place, you’ll notice that you can either join in with games already started, or can opt in for a prepaid ticket, ready for the next round. The rooms you can play in include City Hall, Downtown, and Victoria, which each offering a variance of the game, such as 90 and 80 Ball bingo.
Starting with such low pay-ins of 1p, it’s unlikely you’ll want to stray too far from these affordable options. Nevertheless, if you do decide to investigate the Slots, Casino and Scratch headings, you can do so in the knowledge that big branded titles await you. Customers can play with NetEnt and Eyecon, to name but two of the additional software developers at work here. Please note that sometimes you can use your Bingo Bonus to play, while with other activities the option will be to use your own cash only; a marker will always indicate which options are open to you.
Banking Options: Skrill, Neteller, and Visa
All in all, there’s six payment methods for you to choose from, which we can all agree is a little on the lean side. True, Lucky Puppy Bingo does give us options like Skrill, Neteller and Visa, but they also disregard the accessibility of EcoPayz and payment via your mobile network.
For both types of transaction, no more than £5 will need to be credited to your account, which is an extremely low figure. In fact, it may just be the lowest minimum requirement we’ve seen from a games site since we started reviewing them. That being said, there’s certain rules in place that’ll likely stop you from removing such a small amount, chiefly that of the bonus rollover requirements. Another term you need to be aware of is that in an entire month, £5,000 can be taken from your account, with the process said to take no longer than seven business days.
Moving onwards with our review, we look now to the regulations that are in place, with us eager to see whether this is a dual licensed site like most of the other Cozy Games ones out there. We are in fact correct, as Lucky Puppy Bingo holds two pieces of legislation, from the Isle of Man Gambling Commission and the UK Gambling Commission, with the latter arguably the better known of the two.
Support and Contact Details
In regards to customer support, it would be a lie to say that this site goes above and beyond the basics of standard support, as the available services demonstrate. Lucky Puppy may provide 24/7 support, but it does so from two forms of communication only, that of live chat and email. Given how popular telephone assistance is for many users, we find the lack of it an issue that could worsen further down the line.
Before now, we’ve always struggled to find the social accounts of Cozy Games individual brands, but that isn’t the headline for today’s review. Today we’ve discovered that Lucky Puppy Bingo has its very own Facebook page, although it’s still in desperate need of greater coverage. We say this because one of the very last posts by the label was back in mid 2017, which is far too long ago for a social media channel to stay dormant.