Frozen Bingo Review

Frozen BingoOnline since: 2015
Welcome Bonus: 300% first deposit bonus

This 2015 released games site has a freezing cold aesthetic that details icicle mountains and chilly waters; it’s a stunning background, even in spite of this being a simple bingo website.

This website, like Farmyard Bingo, is powered by Dragonfish software, therefore ensuring that there’s similarities between the two platforms. Even though this is the case, we wouldn’t say that it diminishes the quality of one over the other. Our confidence in the operators isn’t down to blind faith, but due to Cassava Enterprises LTD being in charge; they’re a brand that has an unbelievable range of online sites within their portfolio. The only thing missing is this site being included within a bingo network.

Promotions

Seeing as how you’ll first come across this brand as a guest, it makes sense that you’ll want to see all the various promotional options. However, due to how Frozen Bingo has been designed, anyone who isn’t a member won’t be able to see any details other than those for the welcome deal. Even though this may not sound a big deal, it can mean the difference between you signing up and walking away.

In reference to the welcome package, all new customers will get a 300% deposit bonus on their first transaction of funds, as long as it’s priced at £5 or more. Considering how many bonuses we’ve been witness to, to be able to engage with one that provides such a low threshold is beyond fantastic. Although you can deposit a small sum, there’s a limit on what you can wager, with £20 being the maximum amount. Furthermore, the most in bonus funds you can obtain is £60, with no code needed in order to qualify.

  • Welcome offer: 300% first deposit bonus
  • Diamond Club

Should you take out this promo, you’ll need to meet the rollover requirements in order to make a withdrawal. Unlike other brands, Frozen Bingo has separated the requirements into the bonus funds and the size of your deposit, with them valued at x4 each, meaning that the overall ask is x8. Despite this not being the only deal available, due to a significant lack of extra details, we’re going to look further into the Diamond Club of Frozen Bingo.

When on your way to becoming a VIP, you need to only keep making deposits in order to move up the levels, with the minimum needed being £49. Once you break this threshold, there’ll be various other wagers needed before you can get to the top level and can call yourself the ultimate VIP member. The money you bet gets turned into diamonds, with you needing to have obtained some in the last 60 days, otherwise your diamond balance becomes void.

Games and Software

Softwares: Dragonfish

Moving onto the games, the natural next stop on your exploration, we come to a range of options that far surpass that of bingo titles. We’re not bashing bingo, as it’s one hell of a popular pastime, however a lot can be said for a label thats willing to offer more than one form of entertainment.

As for the bingo activities, they’re predominantly in the format of either 75 or 90 ball bingo, with few variations on this, except for five line bingo. Having played with other labels out there, we know all too well that there’s more to this game than these two options, and so in truth, Frozen Bingo’s bingo category is lacking in scope. That being said, the options soon come to us once we take a look at the casino activities.

Before you get too excited though, please be aware that the software of all these games solely comes from Dragonfish. Even though this is a highly respected company, the lack of other labels will make your experience less diverse, which could lead to you wanting to register with another games site elsewhere.

Banking

Banking options: Visa, PayPal, and Mastercard

Any good site worth its salt needs to provide options, and we don’t just mean in the form of games. What we also want to see is an assorted array of banking methods, so that we can move our money around with companies we know and respect; this, fortunately, is what Frozen Bingo gives to you. We wouldn’t say that users get an extensive range of options, but that the ones provided do their job at giving you a great overview of options, including that of pay over the phone, Visa, PayPal, and Mastercard.

Customers’ money can be processed in EUR and GBP, with no fees brought against you when making a transaction. All types of banking appear to start from as little as £5 every time, with a maximum of 10 withdrawals allowed on a daily basis. What is more, gamers will be able to cancel their withdrawals if it’s done within the first two days of putting the transaction through. If you miss this window, there’ll be no going back. In reference to other timeframes, as many as 10 working days can be needed before payments are completed.

License

To provide you with a fair gaming environment, Frozen Bingo has dual licensing active on their webpages, coming from the UK Gambling Commission and the Government of Gibraltar. If you’ve played with Cassava Enterprises before, you’ll know they commonly use these regulators.

Support and Contact Details

Another strength of this label is that it delivers 24/7 support via a number of options, primarily that of email, toll free phone, and live chat. That being said, should you require additional information, there’s also FAQs and how-to guides for the bingo games, which allows you to figure everything out at your own pace. Before we move on however, we’d like to point at that the toll free phone option is for UK members only, with customers outside this jurisdiction having to pay a standard network charge.

Social Channels

Going off of the website alone, there’s no social channels for gamers to follow. This seems to be the case even when we start searching online, and so we can only assume that this label has decided to leave social media out of their branding.