Cracker Bingo Review
Marketed under the tagline “cracking bingo experience”, Cracker Bingo delivers on its promise, providing the players with a colourful and easy-to-navigate platform, packed with slots and bingo games. The site is operated by Cassava Enterprises and, as such, runs on Dragonfish software owned by 888 Group. As a part of the Tau Marketing Services bingo brand network, Cracker Bingo features an array of generous promotions, starting with bonus rounds and free bingo tickets, which increase in value on higher membership levels.
The gaming operator is licenced by Gibraltar Betting & Gaming Association and the UK Gambling Commission, welcoming players from all over the world (with the exception of the United States of America, Turkey, Israel, Spain, France, Italy, Belgium, Denmark, Antigua, and Gibraltar territories). Fairness of games is tested, confirmed, and certified by eCOGRA, and those who are interested in the average RTP value will be able to find the information under Terms & Conditions, where a full list of games with corresponding payout values is provided.
Promotions at Cracker Bingo
The first deposit at Cracker Bingo will start a string of rewards which will increase in value on every next of a total of 15 membership levels, each with a higher number of free spins, cashback rate, and free bingo tickets. The VIP membership starts at level 11, although quite a few bonuses will be unlocked along the way:
- Level 1 – Daily Free Spins + Daily Bingo Tickets
- Level 2 – Big Bang Bingo Cards
- Level 5 – Monthly Cashback
- Level 6 – Ace Club Cards
- Level 11 – Diamond Bingo Cards
- Level 12 – VIP Manager
- Level 15 – Special Reward
Before you even start collecting the loyalty points, you will be greeted with the Cracker Bingo welcome offer, unlocked with a £10 deposit and CRACKER promo code. The package consists of Free Spins and complimentary bingo tickets, which the players can use in two separate Bingo rooms. The following prizes comprise the bonus:
- £30 worth bingo voucher (a total of 60 tickets) that can be used inside the Secret Party Room
- £40 worth bingo voucher (4 tickets) valid for Big Bang bingo
- 10 Fluffy Favourites Free Spins
Any winnings generated from the Free Spins will be subject to the limitations which depend on the player’s level and all unused bonus rounds will be removed from the player’s account after one week. Wagering requirements are not attached to the bonus offers and the money can be collected as soon as the players are ready to request a withdrawal. This is definitely one of the strongest features of Cracker Bingo, since finding a site with bonuses free from playthrough requirements is equivalent to finding a needle in the haystack…
A separate set of promotions is offered inside the Bingo Rooms – throughout the week, the players will be able to compete for Daily Jackpot Games or Daily Mystery jackpots, with £500 – £10K prize range.
Games and Software
The gaming offer at Cracker Bingo is placed under two main categories – Slots and Bingo. The slots can also be differentiated according to the popularity, release date, or personal favourites which the players select themselves. The entire platform holds more than 350 slots, which, unfortunately, cannot be filtered according to the provider or any other parameter that would allow you to optimize your search.
A major portion of the gaming collection is supplied by NetEnt, Scientific Games, Pragmatic Play, and Eyecon. Sadly, the games cannot be launched in demo mode and only the registered members with a positive balance will get to play. A few scratch cards can also be found and, since these are actually scratch versions of popular slots, the players will be able to switch the platforms and load the slot directly from the scratch variant game screen.
Bingo Rooms are either free or funded, featuring 90, 75, and 52-Ball Bingo variants. Certain rooms, such as Ace Club, Ace Club Diamond, and a few others, are locked and available only to the players with higher membership levels. The ticket price, prize pool and the time remaining until the next bingo session starts are all displayed on the preview image.
The members of Cracker Bingo can submit their deposits via phone (0808 238 9814 for UK residents or +44 (0) 0808 238 9814 for those outside the UK territory), credit/debit cards (MasterCard or Visa), PayPal, Paysafecard, Wire Transfer, Entropay, and Apple Pay. Apple Pay and PayPal come with certain territorial restrictions and can only be used by the players who reside within the UK territory. The minimum amount that you can transfer to the casino wallet is set at £5 unless you would like to claim the bonuses, in which case the limit is raised to £10.
Withdrawals are conducted via payment cards, Entropay, or PayPal. The minimum amount is also £5 and up to 10 transactions can be processed and approved within 24 hours. The settlement depends on the selected method; the completion time (including both the processing time and the settlements) takes 4-7 business days for credit or debit cards, 3-5 days for MasterCard and PayPal, and 7-10 business days for Wire Transfers. All transactions can be cancelled for as long as their status is Pending, which lasts approximately 24 hours. During that time, the players can use the “reverse” button to abort the process. Withdrawals marked as completed can no longer be stopped.
Cracker Bingo is regulated by the Government of Gibraltar (licence number 022, issued by Gibraltar Betting & Gaming Association) and UKGC (UK Gambling Commission). The two regulators allow the operator to provide remote bingo and casino services. All additional details regarding the licences are provided at the bottom of the casino page.
Support and Contact Details
The most important information regarding the account setup, deposits, withdrawals, Cracker Bingo promotional program, tech issues, or other casino-related matters can be found on the FAQ page. The questions that are not covered in this section should be directed to the Cracker Bingo support team, which can be reached via online contact form or phone. The phone lines are open from 10 AM to 2 AM every day of the week and to talk to a representative, just dial 0808 238 9814 (toll-free). Complaints should be emailed to [email protected]. The casino will provide a resolution in 2 weeks and, if you are not happy with the outcome, the matter will be handled by eCOGRA (ADR service).
Cracker Bingo has an active Facebook account, which is frequently updated with posts about the casino’s latest promotions. Account holders or potential members can use the Facebook page to interact with the operators, however, more serious issues must be handled directly on the casino platform, through the above-mentioned communication channels.