Bingo Besties Review

Bingo Besties, also known as the “friendliest bingo site around” delivers on its promise of user-friendly terms by offering a rather decent selection of bingo rooms and promotions that are completely free of wagering requirements. The actual Bingo Besties brand is managed by Tau Marketing Services, forming a massive bingo network with over 20 bingo sites owned by the same startup company (registered in the UK). The operational side of Bingo Besties is handled by Cassava Enterprises Ltd, an 888 Holdings subsidiary incorporated under the laws of Gibraltar. The site runs on Dragonfish software (also owned by 888 Group), enabling easy navigation across multiple platforms and operating systems, including Android and iOS. Accessibility is not the only perk of Bingo Besties and those who decide to register an account will be able to claim a bundle welcome bonus offer, or opt-in for one Bingo Besties daily offers and mystery jackpots.

Promotions

New Bingo Besties account holders will be welcomed with a bundle sign-up offer, unlocked by the first deposit. The amount that will trigger the bonus is £10 and the players who use the BESTIES promo code will we awarded 10 Free Spins and a stack of complimentary 64 free bingo tickets. The individual value of the vouchers is 4 tickets for Big Bang room, and 60 tickets for Street Party game. As mentioned, no playthrough requirements are attached to the offer. Short term Daily Offers with free spins and bonus bingo tickets are also launched, and the number of spins or bingo cards will depend on the deposit amount.

More promotions are featured inside the Bingo lobby – once you click on the dedicated tab, the following options will be revealed:

• Mystery Jackpots
• Daily Jackpot games
• Ace Club
• Gobsmacked
• Last Call

Mystery Jackpots are launched between 6 pm and 11 pm, every 6 minutes. The cash prize ranges from £10 to £500 – the actual amount will be disclosed 10 seconds before the session starts. The ticket price is 10p and the number of tickets that a player can purchase is limited to 96.

Daily Jackpot Games can be played almost every day, except Saturdays and Fridays. The most generous jackpot is awarded on Sunday when up to £10K can be won on a £0.5 ticket. The minimum prize is £2K. Last Call games have a more modest prize pool of up to £100 (for a full house win), while any benefits hidden inside the Ace Club are reserved for the most loyal members only, who manage to climb up to the highest membership levels by collecting the loyalty points (awarded on every £1 bet). Exclusive Bingo rooms are unlocked on level 6 or up.

Games and Software

Although slots and a few scratch card games (supplied by NetEnt, Eyecon, Scientific Games, Pragmatic Play, Lightning Box Games, etc) are a part of Bingo Besties gaming offer, bingo rooms get all the spotlight. Featured on a separate platform, Bingo Rooms are classified in the following manner:

• On the Go section: Street Party, Blighty 90, Wonky, Number 10, Last Call, Mystery Jackpots, Hit 52, Fun in 90
• Guaranteed Jackpots section: £10K Sunday Blast, £600 Monday Chill, £1,500 Tuesday Rocks, £500 Wednesday Chic, £1K Thursday Groove, Kaching
• Gobsmacked (100 free rounds)
• Bingo Roulette
• Free: Free4U, £Saucy Sunday, and £1K Monday
• Ace Club: Ace Club, Ace Club Diamond, Big Bang

75-Ball or 90-Ball bingo variants comprise the largest portion of the offer, although some exceptions, such as 52-Ball, do exist. Free4U is the only completely free room – all others can be accessed by players with an active account and at least one recent deposit. For example, some rooms only grant access to those who deposited in the last 7 days. Ace Club room is closed to the players who are yet to reach 6; the same goes for Ace Club Diamond that’s accessible to level 11 players, while entrance to Ace Club Big Bang is granted to new members with free bingo tickets.

Additional information regarding each of the rooms, such as ticket price, number of active players, countdown till the next session, etc., is displayed on the preview images. The most expensive bingo cards are found inside the Ace Club premises (up to £10), whereas the price range in other rooms is 5p – 50p.

Banking

Once you are ready to place your first deposit, the following options will be at your disposal: Pay by Phone, Visa, MasterCard (credit and debit), Paysafecard, Entropay, Wire Transfer, PayPal, and Apple Pay. The last two options are only available to the players in the UK – Pay by Phone option, on the other hand, can be used by players outside the United Kingdom territory. The number is the same as the ones used for the UK members, with +44 area code (+44 (0) 0808 238 9814). The minimum amount is £/$/€5 lest you want to claim the complimentary bingo tickets and spins, in which case you must deposit at least £10.

Withdrawals can be requested through Visa, MasterCard (UK members only), Wire Transfer, and PayPal. The payout requests are reviewed and processed in two days, which gives you a 24-hour window to cancel the withdrawal. On top of the 2 days pending period, it will take 3 to 7 more days for the money to settle on your account. PayPal and MasterCard are the fastest options, while Wire Transfers is definitely the slowest – together with the processing time, it will take between 7 and 10 days for the money to appear on your account. Jackpots will be released in monthly instalments (up to 24).

License

As a bingo site operated by the subsidiary company of 888 Holding, Bingo Besties holds the UK Gambling Commission and the Gibraltar Betting & Gaming Association issued licences, which enable the operator to provide online casino and bingo gambling services. The fairness of the games is tested and certified by eCOGRA.

Support and Contact Details

All account related questions that you might have can be directed to Bingo Besties support team, available every day from 10 AM to 2 AM. The agents can be reached via live chat (after login into your Bingo Besties account) or phone. Phone lines are open every day and the UK players can seek assistance during office hours by dialling a toll-free number 0808 238 9814. Complaints should be sent to [email protected] and once submitted, it will take up to 24 hours before the representatives to reply and acknowledge the issue. The resolution is provided in around 2 weeks time and the members who are not pleased with the outcome can escalate the matter eCOGRA.

Social Channels

Apart from an occasionally updated Facebook page, Bingo Besties does not run any social media accounts, and, for the time being, you will not find them on Twitter, Instagram, or any other popular platforms. This is probably why you should avoid sending any messages via Facebook, and make sure you maintain all the communication to the channels described above.